Skip to content

COVID-19 Protocol: What to expect during your visit


The house will open 1 hour and 30minutes prior to the conference start. Because there will be a COVID-19 screening process at the door, we encourage patrons to arrive at least 30 minutes in advance to ensure that everyone is seated for the start of the talks.


Patrons should be prepared to wear a mask for all movement around the venue, beginning from their arrival on site and the pre-screening process until they are seated. Masks are not required while sitting or eating/drinking, but are expected to be worn when moving around the venue otherwise.


Screening will take place in front of the conference venue. Patrons will be guided to remain one meter apart until they have passed screening and have been admitted entry to the building. The screening process requires:

1) Proof of vaccination or negative COVID-19 test taken less than 24 hours prior to the event: All patrons must show proof that they are fully-vaccinated or have a negative COVID-19 test, meaning it has been at least two weeks since they received the second dose in a two-dose series, or two weeks since they have received a single-dose vaccine. If the patron is not vaccinated, a negative COVID-19 test taken less than 24 hours before the event will be required and shown in their digital passport.

Acceptable forms of proof include the Norwegian, EU, or UK digital vaccine passport.

2) Proof of identification: Patrons will be asked to present a form of identification that matches their proof of vaccination or negative COVID-19 test.

3) Per FHI guidance, we ask that patrons who are experiencing COVID-19 symptoms, other than those due to chronic conditions, or patrons who have tested positive for COVID-19 within the past 10 days to stay home. To review full FHI guidance, click HERE

If a patron does not pass screening they will not be allowed entry and their tickets will be refunded.


If you are bringing a wheelchair, please let us know in advance: Thank you!


To facilitate contactless entry, only digital tickets are accepted. Please be prepared to present your digital ticket for scanning at the door, displayed on your smartphone. Digital tickets will be sent to you by email upon your online purchase.


Please remember to check the weather forecast before your visit. The pre-event screening process will take place outside, so wear warm clothes and bring your umbrella in case of rain!


Please stay home and consult your healthcare provider. Your ticket will be fully refunded. For questions about refunds, please email us at


The Konsoll team is here to answer your questions! Please email us at

Thank you for helping us stay safe!